Krafty Ceramics is committed to protecting your privacy and handling your personal data responsibly, transparently and in line with UK GDPR and the Data Protection Act 2018.
This policy explains what information is collected, why it’s needed, and how it’s looked after.
- Who We Are
Krafty Ceramics is a small, UK-based mobile pottery painting business.
For the purposes of data protection law, Krafty Ceramics is the Data Controller, meaning I decide how and why your personal data is used.
If you have any questions about this policy or your data, please get in touch via the contact details on the website.
- What Information I Collect
I only collect information that is necessary to run sessions and communicate with you. This may include:
- Name
- Email address
- Phone number
- Booking details (session type, date, location, group size)
- Any relevant information you choose to share (e.g. accessibility needs, allergies, safeguarding information)
For children’s parties or care home sessions, limited information may be provided by a parent, guardian or organisation to ensure sessions run safely and appropriately.
- How Your Information Is Used
Your information is used only to:
- Respond to enquiries
- Manage and confirm bookings
- Communicate important session details
- Arrange delivery/return of finished pottery
- Meet legal or safeguarding responsibilities
Your data will never be used for anything unexpected or unrelated.
- Lawful Basis for Processing
Under UK GDPR, I rely on the following lawful bases:
- Contract – to manage bookings and provide services
- Consent – where you have chosen to share information
- Legal obligation – where required by law
- Legitimate interest – to run and improve the business in a reasonable way
- How Your Data Is Stored
Your personal data is stored securely, either digitally or in written form, and only for as long as necessary.
Reasonable steps are taken to protect information from unauthorised access, loss or misuse.
- Who Your Data Is Shared With
Your data is not sold or shared with third parties for marketing purposes.
Information may only be shared if necessary to:
- Fulfil a booking
- Meet legal obligations
- Protect the safety of participants
Any third parties used (such as booking platforms or email providers) are GDPR-compliant.
- Photography & Social Media
Photographs may occasionally be taken during sessions for marketing or social media purposes.
- No identifiable images of children or vulnerable adults will be used without explicit consent.
- You can opt out of photography at any time — just let me know.
- Your Rights Under GDPR
You have the right to:
- Access the personal data held about you
- Request corrections to inaccurate information
- Request deletion of your data where appropriate
- Withdraw consent at any time
- Raise a concern about how your data is handled
To exercise any of these rights, please get in touch.
- How Long Data Is Kept
Personal data is kept only for as long as necessary to:
- Complete bookings
- Meet legal or financial requirements
- Resolve any follow-up queries
Data is securely deleted or destroyed when no longer required.
- Cookies & Website Data
The Krafty Ceramics website may use basic cookies to improve functionality and user experience. Cookies do not collect personal information unless you choose to provide it via a form.
- Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on the website.
- Contact
If you have any questions about this Privacy Policy or how your data is used, please get in touch — I’m always happy to explain things clearly.